Privacy Policy

At Arco Fenestration, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, interact with our services, or contact us for uPVC windows and doors in Srinagar and across Jammu & Kashmir. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, postal address, and other details you provide when contacting us, requesting a quote, or placing an order.
Non-Personal Information: Browser type, IP address, device type, and website usage data collected through cookies and analytics tools.
Transactional Information: Details about your purchases, inquiries, or interactions with our customer service team.

2. How We Use Your Information

Your information is used to:

Process and fulfill your orders for uPVC windows and doors.
Respond to inquiries, provide customer support, and send quotes.
Improve our website, products, and services based on user feedback and analytics.
Send promotional offers, newsletters, or updates (with your consent).
Comply with legal obligations and protect against fraudulent activities.

3. How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

Encryption of sensitive information during transmission.
Secure storage of personal data with restricted access.
Regular security audits to identify and address vulnerabilities.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Service Providers: Trusted partners who assist with payment processing, shipping, or website analytics, bound by confidentiality agreements.
Legal Authorities: If required by law or to protect our rights, safety, or property.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us:

Analyze website traffic and user behavior.
Personalize content and advertisements.
Remember your preferences for future visits.

You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Opt-out of marketing communications.
Request information about how your data is used.

To exercise these rights, please contact us at info@arcofenestration.in.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date. We encourage you to review this page regularly.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@arcofenestration.in
Phone: 1800 203 0340
Address: First Floor, Khanday Building, Pohru Chowk, Nowgam, Srinagar, Jammu and Kashmir 190015

Last Updated: April 15, 2025